Terms & Conditions
Terms & Conditions of Sale
These Terms & Conditions apply to all quotations, sales and supplies of genuine Adjust-A-Bed adjustable beds and mattresses supplied by Easy Access Living (EAL). Payments are processed by Easy Access Bathrooms (EAB), the registered trading entity.
1. Quotations
All quotations are free of charge and remain valid for 30 days unless otherwise stated.
2. Orders
Orders are confirmed once the quotation is accepted and the required deposit has been received.
3. Payment Terms
A 50% deposit is required when placing your order. The remaining 50% balance is payable upon delivery, installation (where applicable) and customer acceptance of the goods. Ownership remains with Easy Access Living until payment has been received in full.
4. Delivery & Installation
Delivery dates are estimates. Customers must ensure suitable access. Products will be demonstrated before acceptance where installation is included.
5. Manufacturer's 5-Year Guarantee
All genuine Adjust-A-Bed packages include a manufacturer's 5-year guarantee covering the adjustable bed base, motor system and mattress supplied with the package against manufacturing defects under normal domestic use.
Not covered: normal wear and tear, normal mattress softening, accidental damage, misuse, abuse, neglect, stains, unauthorised repairs or modifications. Customers must retain their invoice for warranty claims.
6. Returns & Consumer Rights
Your statutory rights under the Consumer Rights Act 2015 remain unaffected. Hygiene restrictions may apply to used mattresses unless faulty or required by law.
7. Product Suitability
Recommendations are based on the information provided during your consultation. Please inform us of any relevant medical or mobility requirements.
8. Privacy & Complaints
Customer information is used only for quotations, delivery, warranty and aftercare. If you have any concerns, please contact Easy Access Living and we will work to resolve them promptly.
Why choose Easy Access Living?
- Over 10 years' experience in the mobility industry
- Honest, no-pressure home consultations
- Genuine Adjust-A-Bed products
- Manufacturer-backed 5-Year Guarantee
- Ongoing aftercare and support